Supervisor/Team Leader (Operations - Repairs, Maintenance and Voids)

Permanent Full Time We are looking to recruit a Repairs Supervisor to join us, based in Hertfordshire. About the Role Joining us as a Repairs Supervisor, you will lead a team as part of a project or defined work stream, driving excellent service standards and achievement of KPI s. You will assess resource requirements and support the management of the day-to-day activity, ensuring that all team objectives are met within overall time, cost and budget constraints. You will manage team performance in line with company policy, ensuring they are clear in terms of their roles and responsibilities. You ll hold regular review meetings and coach, mentor and motivate staff, ensuring development needs are identified. You ll also be responsible for resolving any complaints, informing management, and implementing action plans to address any areas of dis-satisfaction. Key attributes to this role are as follows: • Social Housing and Gas Breakdowns, Compliancy, Installations and Cyclical Maintenance background. • Operational management experience/service delivery in Gas delivery - managing operatives and subcontractors performance and KPIs. • Valid competency in Gas service delivery. • Passionate about service delivery, employee and resident engagement. • Can do attitude and attributes perfected to deliver first time fix solutions. • Delivering a compliant, safe and resilient service. • Delivering services within budget. • Strong track record of managing multi-site workforces. • No hybrid
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