Onsite Account Manager

AM2PM Group are recruiting for an Onsite Account Manager to join our team in Bury St Edmunds. In this role, you''ll be acting as the on-site representative responsible for the day-to-day delivery of temporary workforce services within a logistics or industrial client environment.

Whilst ensuring safe, compliant and consistent workforce fulfilment while building strong operational relationships with client supervisors and management teams.

Details: 

Salary: £29,000 - £35,000 per annum DOE
Location: Bury St Edmonds
Hours of work: Operational shift flexibility required
Duration: Permanent

• Professional development and career progression opportunities
• Dynamic and collaborative working environment
• Supportive leadership team
• Long-term career development within a growing business
• 20 days plus bank holiday annual leave increasing with length of service
• Attractive commission structure
• Your birthday off every year

You will need the following:

• Experience working within industrial, logistics or high-volume recruitment environments
• Comfortable operating in a fast-paced warehouse or production setting
• Strong relationship builder with frontline supervisors and managers
• Confident managing large blue-collar workforces
• Practical problem solver with strong organisational skills
• Ability to work early shifts, late shifts or flexible patterns aligned to operations
• High attention to detail around compliance and workforce data
• Calm under operational pressure
• Hands-on and visible leadership style
• Strong communication skills across workforce and client stakeholders

• Manage daily on-site workforce operations including attendance, shift starts and workforce allocation
• Act as the primary on-site contact for client operational teams
• Ensure fulfilment against agreed workforce volumes and shift requirements
• Conduct daily worker check-ins, inductions and engagement activity
• Monitor absence, lateness and attrition trends and take proactive action
• Support rapid response to volume changes, peaks and operational issues
• Maintain strong visibility on the shop floor and across operational areas
• Escalate performance, safety or supply risks quickly
• Work closely with Recruitment and Delivery teams to maintain pipeline strength
• Ensure compliance with right to work, onboarding and site standards
• Maintain accurate worker records, timesheets and system data
• Support health and safety culture and promote safe working practices
• Participate in operational reviews and client performance meetings
• Drive workforce retention and positive worker experience on site

If you are interested in the above Onsite Account Manager role please click apply and a member of our team will be in touch.