Role title: Onsite Technical ServicesLocation: Onsite, 5 days per week. There are two positions: one based in London and one in Southampton.Day rate: £200 per dayWorking Pattern: Mon to Fri (Site Cover from 08:00 - 18:00; 8hr shift to include 30 min break)Start date: London: 5/12/25 Southampton: 05/01/26End date: 30/06/2026 (possibility of extension)Brief overview on the role/project: Opportunity to work with a Global customer accountThe role itself encompasses managing fault calls, service requests and planned changes, Smart-Hands support and manning the ''TechDeck''. (PC/Laptop builds, OS configuration, AD administration, some hardware repair).This position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staffCapable of taking ownership of complex cases and managing end to end resolutionSome project work may be required and some flexibility to work offsite and out of hours may be requestedMandatory skills: Personable - Must be able to communicate at all levels and represent the TechDeck at the highest levelStrong organisational and admin skills Attention to detailDeskside capabilitiesS-NOWOffice 365Windows 11Asset ManagementDocumentation creationDesirable skills:AV support (or a willingness to learn)An appreciation of new technologies with an appetite to work with and support integration of these technologies into the workplace