Housing Advice and Homeless Prevention Officer

Description Our local government clients are recruiting a Housing Advice and Homeless Prevention Officer to support the service by enhancing the volume of properties the service procures for both grant-funded and general-funded households that the homelessness service supports. The officer will have a key role in ensuring an organisation operates smoothly and cost-effectively. Your key responsibilities will include: Responsible for proactively delivering housing options advice, including security of tenure, low-cost home ownership, preventing homelessness, investigating householder circumstances and undertaking statutory assessments to determine the best options and resources available on a case-by-case basis. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ, Diploma, relevant degree or relevant experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Ability and willingness to participate in a rota system for the Emergency Out-of-Hours Housing Service, if required. Ability to work flexibly to meet the needs of the service. Able to visit clients Borough-wide and outside the Borough, if required. Experience working in a front-facing team interviewing and assessing clients with a need for assistance. Experience in case work and the application of case work management systems. Experience of effective
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