ERP Support Coordinator

ERP Support CoordinatorJob Type: On SiteStart Date: FlexibleDuration: PermanentLocation: Harrow/Hemel HempsteadSalary: 40k DOESector: Aerospace We are seeking an experienced and detail-oriented ERP Support Coordinator to join our dynamic team. The ERP Support Coordinator will be responsible for overseeing and managing the daily operations of our Enterprise Resource Planning (ERP) system - Priority Software. This includes providing technical support, troubleshooting issues, coordinating system developments and upgrades, and ensuring seamless integration with other business processes. The ideal candidate will possess a strong understanding of Priority Software, excellent communication skills, and the ability to collaborate with various stakeholders to optimise system performance. Duties and Responsibilities:Technical Support:Provide first-level support for ERP system users, addressing and resolving issues in a timely and efficient mannerCollaborate with IT and external Priority software provider to troubleshoot and resolve technical problems related to the ERP systemMonitor system performance and proactively identify areas for improvementUser Training:Develop and deliver training programs for Priority software users to enhance their understanding of system functionalitiesCreate user guides and documentation to assist users in navigating and utilising the Priority software effectivelyCoordination and Communication:Collaborate with internal departments to gather feedback and requ
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