Client Services Manager
Client Services ManagerGuidant GlobalLondon (Hybrid + UK Travel)Are you looking for an opportunity to support building and embedding a programme from day one ?We''re hiring a Client Services Manager to launch a brand-new workforce solutions programme for a global client.The RoleAs Client Services Manager, you''ll be embedded within the client account, taking ownership of delivery, stakeholder relationships, and performance.You will initially support the implementation plan of a first-generation MSP in the UK, with a planned phasing into a broader workforce model including RPO and SOW.This is a hybrid role based from our London office with regular weekly travel across multiple UK and Ireland locations.Key ResponsibilitiesSupport the build and embedding of the programme from day oneBe the day-to-day face of the programme across all levels of stakeholders within the businessSupport implementation and ongoing optimisation of the solutionManage supplier performance and governanceDeliver against KPIs and commercial objectivesSupport and contribute to team developmentAct as an escalation point for client issuesIdentify and support growth opportunitiesVisit client sites regularly across UK (3-4 days per week)What We''re Looking ForExperience within the staffing sector (MSP, RPO, workforce solutions)Strong stakeholder management skillsExperience supporting complex or multi-site accountsSupplier management experienceCommercial awarenessResilient, adaptable and comfortable working under
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