Business Development and Marketing Operations Senior Manager

Department:

Business Development and MarketingEmployment Type:

PermanentLocation:

LondonDescription

We\''ve got great things going on at Ogier. We\''re making a name for ourselves as a firm committed to innovation and doing things differently. Due to significant growth, an exciting opportunity has arisen to join Ogier\''s Business Development and Marketing team in a newly created position. We are seeking a Business Development and Marketing Operations Senior Manager to play a key role in optimising the performance, efficiency, and impact of Ogier’s global business development and marketing function. Reporting to the Chief BD and Marketing Officer (CBDMO), this role will be responsible for driving operational excellence across priority projects, process improvements, budget and resource management, and cross-functional collaboration. The position requires a blend of strategic oversight, strong analytical capability, and hands-on execution.Key Responsibilities

Operational ManagementOversee the day-to-day operations of the Business Development and Marketing team to ensure the effective delivery of strategic priorities and consistent service quality across the businessWorking with the functional heads of units within the team continuously develop, document and maintain processes, systems, and tools to improve team efficiency, standardisation and project management practicesCoordinate departmental KPIs and reporting to evaluate performance and inform strategic decisionsProject ManagementLead the planning, execution, and delivery of complex global BD and marketing initiatives in collaboration with key stakeholdersSupport the CBDMO in transforming strategic priority plans into operational deliverables with clear timelines and accountabilityManage cross-functional projects, acting as a key coordinator for optimal coordination and alignment of the various units within the teamBudget Oversight and Resource ManagementWorking with the individual budget-holders, manage the Business Development and Marketing group\''s aggregated budgets, including forecasting, tracking spend, and supporting financial planningCollaborate with the finance team to ensure accurate and timely reporting, compliance, and efficient use of resourcesWorking with the key stakeholders, maintain oversight of the team\''s vendor management and procurement processesTechnology and Process InnovationWorking closely with the Head of Digital Marketing, the Head of Client Intelligence and other stakeholders:

act as a champion for the department\’s digital tools (e.g. CRM, digital marketing, digital platforms and project management software), ensuring optimal usage, training, and adoption in the teampartner with IT (including the AI team) and external providers to evaluate, implement, and integrate technology solutions

Identify opportunities for process improvement and automation to enhance efficiency and scalabilityMaintain knowledge of business processes, industry, and technology trends in marketing and business development technology solutionsBusiness and Stakeholder CollaborationServe as a trusted advisor and operational right-hand to the CBDMO, supporting leadership communications and team meetings, planning cycles, decision-making and reportingBuild strong relationships with stakeholders across Ogier\''s Service Lines, offices and Business Support functions to drive integration and consistencySupport the Business Development and Marketing team\''s development through skills audits, onboarding, and resource coordinationSkills, Knowledge and Expertise

Minimum of 10 years\'' experience in business development and marketing operations required, preferably in a law firm or other professional servicesUniversity degree requiredHighly developed project management skills with relevant qualifications preferredProven experience managing large-scale projects and departmental operations, ideally with global coverageStrong financial and analytical skills with confidence in budgeting and reporting tools and excellent attention to detailStrong experience with marketing and CRM platforms (e.g., InterAction, Vuture, etc.)Advanced MS excel, PowerBI expertise for data visualisation and analysisExcellent interpersonal and communication skills, both oral and written, with the ability to develop collaborative working relationshipsClient-focused mindset with the ability to engage confidently at all levels of the firmHighly organised, proactive, and delivery-focused, with a continuous improvement mindsetExcellent judgment, strong prioritisation and problem-solving skillsSelf-motivated and able to work independently but also part of the wider teamAbility to travel as needed to the firm\''s offices

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