Overview

General Manager – Dual Role (The George Hotel and The Cathedral Hotel, Lichfield)Job Type:

Full Time (5 out of 7 shifts)Location:

On-site – LichfieldSalary:

Up to £50,000About The Company and Hotels

We have an exciting opportunity for an experienced and passionate

General Manager

to join our team in a

dual role , overseeing both

The George Hotel

and

The Cathedral Hotel , Lichfield.Both hotels are part of

Webb Hotel Group , a family-owned collection of properties in the West Midlands, Staffordshire, and Gloucestershire.The George Hotel combines traditional character with modern amenities and is a popular choice for business and leisure guests. Located just a short stroll from Lichfield’s historic Cathedral, Beacon Park, and city centre attractions, it’s a true home from home.The Cathedral Hotel is a charming, comfortable property known for warm hospitality and excellent service, providing a relaxed base for visitors exploring the city.This is a fantastic opportunity to gain valuable multi-site management experience, leading two well-regarded hotels in the heart of Lichfield, ensuring both properties continue to thrive.About The Role

As General Manager, you will be responsible for the overall management, leadership, and performance of both The George Hotel and The Cathedral Hotel. You will inspire and develop teams across both sites, drive operational excellence, and ensure the delivery of outstanding guest experiences.You will also play a key role in shaping the future success of the hotels, working closely with Group Management and Directors to set long-term strategies for growth and development.What We’re Looking For

Proven experience in a General Manager or senior leadership role within hospitalityStrong leadership, communication, and organisational skillsAbility to effectively oversee multiple sites, balancing priorities and team needsA passion for people and delivering exceptional serviceAbility to adapt to change and drive continuous improvementResilience, flexibility and a proactive approachA strong knowledge of all departments within the hotelsKey Responsibilities

Oversee all operations at The George Hotel and The Cathedral HotelMonitor and drive financial performance including budgeting, forecasting, and cost control across both propertiesLead, motivate, and mentor team members at both sites, setting clear departmental and strategic goalsEnsure exceptional guest service and satisfaction at all timesMaintain compliance with all legal and regulatory requirementsCompany Benefits

Enhanced holiday entitlement that increases with length of serviceEnhanced pay rates for working key bank holidaysUniform allowancePrivate medical insurance following a successful probation periodHotel accommodation and dining discountsDiscounted tickets for special eventsEmployee Assistance ProgrammeFree on-site parkingMeals provided on dutyElectric car scheme

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