Travel Specialist Based full time - Wirral 25,000 basic pay with generous bonus scheme Our client is a luxury, award winning, worldwide specialist travel agency, offering their clients a bespoke personalised, high level of service, that begins at the first enquiry point and only ends when the client returns home from holiday. The Role: Within this role your primary focus will be building brand awareness and converting enquiries into confirmed sales. You''ll be experienced in creating worldwide tailormade itineraries, managing complex requests, and confident in upselling sales and extras to maximise both service and revenue. Key Responsibilities: Build brand awareness Develop new leads Convert new enquiries in person, by telephone and email, according to client preferences Consistently meet or exceed monthly revenue and conversion targets Achieve high booking values while maintaining healthy profit margins Follow up diligently on all warm leads with a strong focus on conversion Proactively upsell premium experiences, room upgrades, and added services Develop long-term client relationships to drive referrals and repeat business Create and maintain supplier relationships to both assist client retention and generate marketing support Maintain accurate CRM records to track client preferences and sales progress Maintain product knowledge both through commercial relationships and attending supplier events Maintain a well-presented office, ensuring marketing and visual equipment