Our global client is seeking an experience Sales Support/Customer Service candidate for a 12 month maternity leave. The role would be supporting the sales team and the customers of this growing and highly successful company. In the Sales Support role you will:Deal with incoming customer and sales enquiries positively and speedily, to ensure that the maximum possible progress to orders receivedBe the first point of contact and to assist Key account managers/ Area Sales Managers within the divisionCreating and processing orders in a timely manner and reviewing pending orders and customer requests to ensure customer stratificationManaging customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses and other problemsProactively follow-up and close repeat orders for production projects and for other projects as directedBecome competent in all working practices of the company and assist in the smooth running of customer supportMaintain the projects in line with company rules and provide accurate forecasts with the information availableThe PersonExperience in a similar sales support/customer service environment ideallyStrong attention to detailAdaptable, professional and courteous telephone mannerExcellent communication skillsEnthusiastic and confident approachKnowledge of salesforce or other CRM''s is advantageousAbility to multi-taskIntermediate IT Skills- Microsoft Excel, Word and PowerPointBene