Overview

IT Support Engineer - up to 30K + 2x Overtime - Tamworth. An exciting new opportunity has become available for a IT Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Tamworth. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months. They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

Responsibilities

Provide IT support in a Microsoft Gold Partnered MSP environment, assisting clients and internal teams.

Work with Windows 7 and Windows 10 operating systems.

Support Office 365 Email Solutions and Exchange mailbox management (Exchange 2007/2010/2013/2016).

Manage Active Directory Users and Computers; basic client-side networking support.

Liaise with 3rd party suppliers to ensure faults are logged, managed and SLAs are met.

Assist with Microsoft Office Applications support and incident resolution using remote tools.

Exposure to HP and Dell hardware; prior MSP desk experience is beneficial.

Contribute to a culture of learning; not all technologies are required to be known at start, but a strong basis and desire to learn are essential.

Qualifications

Strong foundational knowledge in the listed technologies with a passion to learn more.

Self-motivated, good communicator, with strong problem-solving, organizational skills, and the ability to work as part of a team.

Experience in a Managed Service Desk environment is beneficial but not required.

How to applyApply now for immediate consideration for this IT Support Engineer position or contact George Harvey at ITSS Recruitment for further details.

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