Client Services Assistant 32,000 + Benefits LondonThe RoleDo you enjoy helping customers and staying organised in a busy environment? Are you confident handling enquiries and getting the details right first time? If so, you could be the Client Services Assistant we re looking for.As a Client Services Assistant, you ll be a key contact for bidders and buyers before, during and after auction sales. You ll handle enquiries, support registrations and payments and assist with collections and shipping, ensuring every interaction is smooth and professional.This is a fast-paced, varied role where accuracy and great service matter. Working closely with Client Services, Finance, Compliance and Logistics teams, you ll help deliver an excellent client experience while building valuable skills within an international auction house.If you re ready to grow your career in a unique and exciting environment, apply today.Key Responsibilities:Main DutiesClient Services Provide polite, professional, and efficient customer service via phone, email, ticketing platform, and occasionally in person.Support bidders through the auction registration and identity verification process.Conduct Customer Due Diligence (CDD) on qualifying transactions in line with internal compliance and regulatory requirements.Process customer orders accurately and within agreed timeframes.Respond to and resolve client enquiries, including sensitive or complex issues, with discretion and professionalism.Ensure clear, accurate