The Role The Drainage Coordinator plays a pivotal role within the Drainage Division at Environ Property Services, based at our Fulham HQ. Reporting directly to the Operations Manager, the coordinator ensures the seamless management of client inquiries, survey bookings, job scheduling, and project delivery. We re looking for individuals who align with our mission to solve complex property issues proactively, share our vision for trusted, high-performance service, and embody our core values of integrity, craftsmanship, communication, and collaboration. Minimum Requirements: Must reside within 1-hour travel from Fulham, SW London area. Excellent communication and customer service skills essential. Minimum of 3 years proven background / experience in scheduling of works, coordinating and project administration within the property services, construction or facilities management industries. At least 2 years drainage experience is preferred. Strong organisational skills with exceptional attention to detail and accuracy. Excellent written and verbal communication skills with a clear client-facing manner. Demonstrated experience managing job bookings and tracking systems (Podio experience preferred but not essential as full training provided). Professional telephone manner with the ability to handle both client inquiries and contractor liaison. Ability to manage multiple priorities while maintaining composure and accuracy. Proficient in Google Workspace and comfortable using CR