Technical Administrator

Location: Kettering
Salary: £25,000 – £27,000
Hours: 37.5 hours per week

We are currently recruiting two Technical Administrators to join a busy and growing Certification team within a highly regulated technical environment.

About the Role
As a Technical Administrator, you will play a key role in supporting certification and compliance activities, ensuring projects are processed efficiently and in line with regulatory requirements.
You will be responsible for coordinating customer projects, maintaining accurate records, and liaising with internal teams and external partners to support testing and audit activities.

Key Responsibilities

• Respond to customer enquiries in a professional and timely manner
• Coordinate and track customer compliance projects from start to completion
• Maintain accurate records and provide regular progress updates
• Liaise with internal departments and external partners to arrange testing and audits
• Support administrative processes including project setup and sample handling
• Build a strong understanding of customer products and services offered
• Maintain accurate data within internal systems
• Communicate effectively with customers via phone, email, and virtual meetings

• GCSEs (or equivalent) including Maths, English, and a Science subject
• Highly organised with strong attention to detail
• Self-motivated and able to manage multiple tasks
• Strong communication and interpersonal skills
• Confident using Microsoft Office (Word, Excel)
• A proactive approach with problem-solving ability

• Experience in auditing, compliance, or certification environments
• Familiarity with quality management systems (QMS)
• Experience using CRM or database systems
• Exposure to regulated industries or technical services

• 25–30 days annual leave (depending on service)
• Life assurance
• Pension scheme
• Income protection
• Free parking
• Flexible working hours