A fantastic ICT Service Delivery Manager position is now available at a global IT infrastructure provider, This is a forward-thinking company that provides cutting-edge technology that helps ensure the smooth and efficient running of critical infrastructure globally. APPLY NOW for more informationJob Title: ICT Service Delivery ManagerIndustry: IT infrastructure - Banking / Finance (Canary Wharf)Location: On site, full time - London (Canary Wharf)Package: 80,000 - 90,000 plus Annual Bonus, package incl, Healthcare, Life Insurance, Pension, Car/Car Allowance, Tablet, Phone and home office. RoleThe key responsibilities for this exciting ICT Service Delivery Manager will be to take full responsibility for leading and developing operational strategy for the onsite embedded service desk support team, customer engagement, change management, process improvement, efficiencies, financial planning and budgets, tracking progress, sustainability and standardisation. This role will require being autonomous with the ability to set clear objectives to maintain efficiency and contract renewals, coordinating resources where needed. Working on initiative, coaching and mentoring high-performing teams and creating reports. CandidateAn excellent opportunity for a focused and Service Delivery or Operations professional, the ideal candidate will have a minimum of three years experience in a similar role, with experience in some form of Service Desk Support of ICT technology / IT solutions being a d