User Researcher
6 Months
Hybrid - London 2 days per week (Inside IR35)
-590 per day (Inside IR35)

***Due to the nature of the client, the selected candidate must be eligible for SC Clearance and have at least 5 years'' residence in the UK***

The ideal candidate will have experience in GDS projects and have experience of Service Design

Requirements for the role
Strong experience in user research, service design, or human-centred design
Strong portfolio of research work demonstrating strategic impact, storytelling, and end-to-end capability
Deep expertise in user-centred design principles and research methodologies
Experience working within agile teams
Skilled in planning, conducting, and analysing research independently
Able to communicate findings clearly and influence decision-making at all levels
Comfortable facilitating workshops and engaging senior stakeholders
Familiarity with accessibility standards (e.g., WCAG) and inclusive research practices
Understanding and experience of Government Digital Services (GDS)

Desirables
Exposure to digital service delivery and integration with design systems
Degree in User Research, Psychology, HCI, Anthropology, or a related discipline

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.