Job Scope: We are seeking a Care Coordinator to join us at one of the brands of Catalyst Care Group, Nurseline Community Services. This role will be primarily office-based for the first six months, with the potential to transition into a hybrid work arrangement. As a Care Coordinator, you will provide essential support to both clients and clinicians, ensuring exceptional service that goes beyond expectations. Your focus will be on delivering effective staffing solutions, working closely with the Transforming Care teams, Account Management, and Sales to support client account management and foster company growth and retention. The Care Coordinator will be responsible for managing incoming inquiries, collaborating with team members to ensure prompt and successful resolutions that align with our client needs. Additionally, the Care Coordinator will accurately match clinicians to client requirements while adhering to guidelines, policies, procedures, and relevant regulations. Do you have? At least NVQ level 2 in Health and Social Care (desirable). Work experience in the healthcare sector. Previous experience dealing with or within a high-volume incoming call and query environment. Practice in using relevant business software such as Microsoft Word, Outlook, and Excel. Benefits: Employee Assistance Program. Retail Discount Scheme. Workplace pension scheme. My Gym Discounts. Cycle to Work scheme. Health Cash Plan. An additional four wellness days, which will be included in