Sales Manager Burton on Trent 53,000 - 55,000 DOE, Plus Company Car and Bonus We are seeking an experienced and commercially driven Sales Manager to join a dynamic and fast-paced sales team. Reporting directly to the Sales Director, you will play a key role in managing and developing relationships with customers, ensuring high levels of service, performance, and customer satisfaction.This is a highly visible, customer-facing role requiring strong commercial awareness, resilience, and the ability to operate effectively under pressure. Description of the role: Manage and maintain key customer relationships, ensuring strong commercial outcomes.Oversee market coverage tools and ensure data accuracy and reporting effectiveness.Take ownership of CRM processes, including data management and reportingCollaborate cross-functionally with RandD and Quality teams to meet customer requirements and timelines.Support audit processes (including IATF and external audits)Monitor and manage customer satisfaction, including dispute resolution.Analyse new product quotations and support commercial decision-making.Manage stock availability and participate in internal planning meetings.Attend and contribute to customer meetings, including commercial and engineering discussions.Maintain and report on market share data.Support product updates in line with regulatory or legislative changesDeliver a consultative approach to strengthen customer relationships and commercial performance.Lead sales negotiat