Customer Service Representative, High Wycombe/Princes Risborough, Salary c/£30000 Your new company A well-established organisation currently based in High Wycombe but moving to Princes Risborough in Summer ''25. Your new role As the Customer Service Representative, you will be responsible for ensuring that customer orders are satisfied in a timely and efficient manner, that stock availability is maximised by controlling customer balances according to set targets and to effectively perform daily administration duties.Dealing with customer enquiries via telephone and e-mail.Processing of customer orders, monitoring customer stock.Management of core customer dataDaily review of wash plans and maintaining any order changes for planning purposesDemand and supply planningResolution of depot errors, correction of systems and reportsReconciliation of depot recollection variancesBalancing of customer orders across wash depots to ensure efficient order fulfilmentDealing with customer complaintsProcess 901 recollection entries on SAP daily for relevant wash depotsMaintain and issue a variety of internal reports, weekly and monthlyBooking of transport where requiredTo undertake any duties commensurate with the level and expectations of this post. Tasks may be varied to meet changing service requirements.What you''ll need to succeed In order to be successful in applying for the position of Customer Service Representative, you will have:Experience in food / fresh produce industry or retai