Customer Service AdministratorLocation: Felixstowe, UKSalary: Up to 30,000 (DOE)We are recruiting for a highly organised and service-oriented Customer Service and Administration Coordinator to support the Transport and Operations and Customer Service teams for a leading Logistics company, based in Felixstowe. You''ll play a vital role in managing the daily inbox, coordinating bookings and amendments, and acting as a key first point of contact for haulage, groupage and container transport enquiries.Working Hours: Monday - Friday (8:00am - 5:30pm) Package Benefits:Bonus SchemePrivate Medical SchemePension matched up to 8%Life Assurance25 days holiday plus 8 bank holidaysExcellent training programme.Opportunities and encouragement for progression within the company.Key Responsibilities:Manage daily inbox, action emails, amendments, and escalations efficiently.Take bookings, liaising with customers, carriers, and internal teams to ensure accurate detailsSupport Transport and Operations teams by providing information and resolving queries.Handle customer service interactions via calls and emails, building strong client relationships.Maintain accurate records and updates in systems, supporting smooth logistics operations.Requirements:Excellent customer service skillsPrevious administrative experienceAttention to detail and strong organisational skills with good IT proficiencyExperience in haulage, groupage, container transport, or general logistics operations is desirable.WR Logist