We are delighted to be partnered with our successful, professional and very friendly client as they seek to recruit an additional full time Customer Service Advisor to join their team at their offices in Haywards Heath. This role is an office based position and offers an excellent opportunity to work within a brilliant insurance / financial services based company. Customer Service Advisor Full time permanent role Monday-Friday (37.5 hours per week - 30 min lunch) Role based in Haywards Heath - modern offices - 10 min walk from the station. Some parking available on site along with nearby free street parking. Salary - £25000 - £28000 per year - very good all round company benefits, including excellent pension scheme along with a great employee benefits scheme, social events throughout the year and staff Christmas party The Role - Customer Service Advisor The role offers a daily mix of phone based customer service and administration work in a busy and very friendly office within an expanding and stable organisation. Customer Service Advisor - duties include: Answer and resolve customer queries and take ownership of the task, via telephone and email. General policy administration Pro-actively follow up customer enquiries and convert to policies where possible Ensure customer satisfaction is exceeded Produce high quality documents and maintain computer records Gain a strong knowledge and understanding of company products Ensure company and regulatory policies are complied with Un