Network and Wireless Support Engineer
Network and Wireless Support EngineerCentral London (Hybrid / Field-Based) Salary: circa 50,000 plus benefitsA leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK.Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly.The RoleWe''re looking for an experienced Network and Wireless Support Engineer to visit my clients London-based customers.This is a field-focused role, where you''ll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office.You''ll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service.Key ResponsibilitiesSupport and Incident ManagementTake ownership of on-site fault tickets from diagnosis through to resolutionWork closely with escalation teams when requiredDeliver a high-quality, customer-focused support experienceProject DeliveryCarry out on-site installations alongside project leadsPerform testing, validation, and quality assuranceEnsure smooth deployment of network and wireless solutionsWireless Technical LeadershipAct as a senior point of expertise for wireless technologiesSupport and mentor other engineersContribute to improving wireless support standards and practicesTeam CollaborationSupport helpdesk tickets when not on-siteAssis
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