Overview

The New Business Acquisition consultant will be focused on combining technical, communications and analytical skills to create thought provoking and compelling managed service solutions for new business opportunities. The Senior Solutions Consultant is an integral part of the Sales team. The consultant provides technical leadership and support throughout the sales process both customer-facing and internally with GTT''s delivery, operations, engineering, and support organisations. Solutions Consultants provide support to Account Representatives, Account Managers, Account Directors, and / or Channel Managers.Responsibilities

Meets with customers and prospects, face-to-face or remotely as requiredExpertly describes and demonstrates GTT''s products, services, and capabilities and how they meet customers business strategiesDiscovers and identifies customer needs and requirements by leading interactive sessions with customersCollaboratively designs product and / or services solutions satisfying customer needs and requirementsCreates technical documentation of solution designs, including detailed diagrams capturing solution elements, topology, and key parametersWorks with other sales support roles to ensure solutions are quoted and ordered correctly and accuratelyAuthors technical responses to RFIs / RFPsProvides training and technical support to Sales associatesConveys key marketplace learnings to Product ManagementServes as GTT''s evangelist to the marketplace (e.g., through speaking engagements at industry events, authoring white papers and blogs, etc.)Maintains industry and product-specific knowledge through self-learning, vendor certifications, and internal collaborations with Product Management and EngineeringStrong technical understanding of data networking architectures, standards, protocols, and equipmentWide area underlay including SD-WAN, MPLS, Ethernet and Internet-based VPNPublic Internet, autonomous systems, IP transit, and peeringIP LANs, including Ethernet switching, VLANs, subnetting, and Layer 3 switchingRouting protocol- types and their applicationsSecurity concepts including SSE and SASE frameworks as well as functions such as NAT, IDS / IPS, application layer proxies, and content filteringExperience specifying commonly used networking edge equipment including SD-WAN vendors such as HPE Aruba, Fortinet, VMWare (Velocloud) as well as Cisco / Juniper switches and routersGeneral understanding of modern hybrid IT architectures, private / public cloud computing and storage, server, and network function virtualisation, SDN, IaaS, PaaS, and SaaSKnowledge of voice services, VoIP, phone systems, voice termination (analog, SIP) and call flow designExcellent written and verbal communications skillsComfortable presenting to small and large groupsExceptional analytical skills and attention to detailSkilled at working across numerous activities, with effective prioritisation and deadline adherenceMust be able to thrive in a constantly changing environmentWorking knowledge of Microsoft Office Suite including VisioDesirable Experience / Qualifications

A minimum of 5 years of professional experience in Telecommunications and / or ITA minimum of 5 years of experience in Sales / Solutions ConsultingTypically requires a Bachelor''s degree in related field or equivalent experience or training.Fortinet (NSE), Palo Alto (PSE), HPE (ECSxxx), Cisco (CCNA etc), MS (MCxx), certifications are a plusCore Competencies

Products and Services : Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.Effective Communications : Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Effective Presentations : Knowledge of effective presentation tools and techniques; ability to present information to groups with the appropriate degree of formality.Problem Solving : Knowledge of approaches, tools, techniques for recognising, anticipating, and resolving organisational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.Technical Sales Support : Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers; ability to produce positive results in sales-client interventions.Sales Proposals and Presentations : Knowledge of sales processes, tools, and techniques; ability to prepare and present formal recommendations for how the organization can meet the customer''s needs.Solutions Development : Knowledge of solutions development principles, processes, techniques, and tools; ability to assess customer needs and provide solutions for them.Continuous Improvement : Knowledge of transformation initiatives to drive fundamental changes, enhance responsiveness and efficiency to core business practices. Ability to drive cultural changes from best effort to results oriented.Customer First (Customer Facing) : Knowledge of internal customer interactions, creating a culture of accountability, collaboration, and partnership. Ability to build an environment supporting internal customer value creation at every level.Operational Excellence : Understanding the system-driven processes for consistency and scalability. Ability to re-focus processes and systems from integration activity to maximizing a positive customer impact and anticipating future trends.Seniority level : AssociateAbout GTT

GTT provides secure global connectivity, improving network performance and agility for people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilise advanced software-defined networking and security technologies. We serve thousands of businesses with a portfolio that includes WAN underlay services (Internet / MPLS / Ethernet), overlay services (SD-WAN with SSE / SASE security models), and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net.

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