Job Title: Customer Service Representative Location: Middlesbrough Salary: Competitive, dependent upon experience and qualifications Job Type: Permanent, Full Time About Bulkhaul: Bulkhaul Limited, established in 1981, is a global leader in the transportation of bulk liquids, dry bulk and gases. We are committed to delivering reliable, efficient, and safe logistics solutions to our customers worldwide. Our Middlesbrough headquarters fosters a dynamic and fast-paced environment where dedication and teamwork are the cornerstones of our success. About the Role: We are looking for a proactive and detail-oriented Customer Service Representative to support our commercial team. The ideal candidate will assist in managing customer relationships, preparing commercial documentation, and contributing to the overall effectiveness of our commercial operations. This role requires excellent communication skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Assist in managing customer accounts and maintaining strong relationships with clients. Prepare and process commercial documentation, including quotes and invoices. Support the commercial team in negotiating and finalising agreements with customers. Monitor and track commercial activities to ensure compliance with company policies and procedures. Conduct market research to identify potential business opportunities and provide insights to the commercial team. Coordinate with