Our client is a leading manufacturer of CNC, cutting and milling machinery and due to their continued success Staffbase have been appointed to recruit for the position of CNC Machinery Service and Technical Support Engineer.This is an office based job but with occasional field service support and full training will be given. 40K - 45K + OT + Car + BenefitsThe Role:The CNC Machinery Service and Technical Support Engineer will provide professional technical support and advice for customers and engineers to resolve machine breakdowns, assist with machine installations and commissioning and role out software updates etc etc. Your duties will include but is not limited to the following;Provide technical advice by telephone, email and using remote on-line accessProcess incoming spare and replacement parts orders / enquiries from engineers and customersInvestigate and resolve technical /engineering queries over the phoneMaintain and update field service engineer work schedules and plan and co-ordinate customer visits as appropriateProcess engineers job sheets and update CRM systemMaintain training records and book training for engineers as and when necessaryAttend occasional machine breakdowns and installations with field service engineers Candidate:You will be a competent multi skilled engineer (with electrical bias) and ideally you will have previous experience with automated machinery e,g CNC, packaging, roboticsYou will have HNC or HND qualification in either mechanical and /or