Head of Technical Operations2-Month Initial ContractRemote UK ONLYStart ASAPYour new company A fast-growing e-commerce marketplace is undergoing a critical transition - and we''re looking for a strategic, delivery-focused leader to take charge of our Technical Operations function. This is a high-impact opportunity to lead transformation across DevOps and DBA teams, ensuring our infrastructure is robust, scalable, and aligned with customer needs.This is not a maintenance role. We need someone who will challenge the status quo, drive change, and deliver a short-term roadmap that sets the team up for long-term success.Your new role Review current platform, tooling, and team structure - identify gaps and define a short-term delivery plan.Lead and mentor DevOps and DBA teams, instilling best practices and driving accountabilityOwn infrastructure architecture and performance - ensuring reliability, scalability, and cost-effectivenessAlign technical operations with key e-commerce flows and performance metricsChallenge legacy approaches and implement improvements across tooling, processes, and cultureDrive infrastructure enhancements to improve website speed, reliability, and customer experienceConduct full reviews of New Relic, Rollbar, and Cloudflare usage - ensuring effective observability, alerting, and performanceMaintain high standards of cloud security and ensure complianceEnsure robust performance of Redis and Couchbase databasesManage vendor relationships, licencing, and cos