Purpose of jobTo deliver an efficient, compliant, and consistently high-standard repairs service to my client''s customers, ensuring customer satisfaction is at the heart of every job completed across my client''s properties and communal areas, including voids.Key duties and responsibilitiesCompetent to complete a wide variety of carpentry, plumbing, and other trade tasks at multi-skilled level and in accordance with the Skills Awards L2/3 NVQ Diploma in Maintenance Operations (or equivalent). Tasks include plumbing, carpentry, and masonry both internally and externally to my client''s properties and communal areas.Ensure that work is carried out to a professional standard, adhering to building regulations, codes of practice, and/or best practice.Liaise with customers and colleagues to ensure all relevant individuals are aware of progress and actions taken; in more complex cases, refer to your line manager for guidance and remedial actions.Provide a high-quality service to my client''s customers and maintain strong customer relationships, acting as an ambassador for my client and demonstrating my client''s values at all times.Ensure all works comply with relevant health and safety legislation, policies, and procedures. Understand and follow risk assessments and method statements, including appropriate use of equipment, PPE, and safe working practices.Deliver works on time and achieve first-time fixes wherever possible.Use and apply a Schedule of Rates for job-costing repairs,