ContextThis role will assist with the smooth running and efficiencies within the London office and as part of the wider support services function. This role will provide a professional and courteous first point of contact to our internal staff, clients, and invited guests to our London office.Key accountabilitiesCommit to fulfilling the role and demonstrate the values required to achieve this, meeting deadlines, and undertaking training as required. To be able to talk confidently about what we do at TFT and provide high levels of customer care (internally and externally), interacting politely and professionally with everyone, helping to resolve first line issues, relaying feedback so that our services can be continuously improved, building and maintaining good stakeholder relationships. Core Duties Reception Support London OfficeRespond to telephone calls, take accurate messages, and circulate timely.Undertake reception duties, meeting and greeting visitors, and providing refreshments. Liaise with all service lines to ensure that Support Services London are aware of all guests to the office and meeting rooms are booked. Notify main reception to manage access into the building.Maintain the conference rooms, so they remain clean, tidy and equipped. Facilitating refreshments as required.General housekeeping for the London office, working in liaison with the Office Manager to ensure the space is kept tidy, arranging service/fault calls to the appropriate provider for the London o