Repairs and Maintenance Quality and Co-ordination Manager

We are working with a provider of Social Housing, who are looking to recruit a Repairs and Maintenance Quality and Co-ordination Manager on a permanent basis. In this role you will be responsible for the day to day management of Quality and Co-ordination of the 3 areas of operation for Homecare, Repairs, Compliance and Complaints/Disrepair working under the direction of the the Senior Commercial Duties will include Working closely with stakeholders in the RSL environment, managing expectations through good communication. Reviewing, challenging and determining internal and external stakeholder priorities, including regulatory bodies (eg Environmental health, local authorities and Ombudsman cases), fitting these within the demands on a busy RandM service. Ensuring targets and deadlines are met. Ensuring all works are carried out using a M3NHF schedule of Rates. Working in partnership with a main contractor, ensuring the specifications of the contracts are adhered to and work is carried out to the set requirements. Managing all works within the annual set budgets with a keen commercial awareness across the sector. Reviewing domestic building repair specifications, challenging where a more appropriate method might be applicable. Analysing RandM KPI and Performance Management reports of the overall team, challenging when relevant to ensure excellent service We are looking for someone who Has effective interpersonal skills, including teamwork, networking and negotiation skill
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