Overview

ROLE PROFILE: We are seeking an experienced Product Engagement specialist to join the Analytics Client Engagement team in London, where you''ll drive the narrative strategy behind some of LSEG’s most impactful financial analytics products and experiences. As part of our high-performing client insight and engagement team, you will take a lead role to craft and scale brilliant narratives and digital experiences across the Analytics product portfolio for our growing client base and digital experiences. ROLE SUMMARY: We''re looking for a strategic storyteller to lead narrative research and development across our Analytics product and proposition portfolio, someone who knows how to bring clarity to complexity and compose product messaging that not only informs but inspires. In this role, you''ll shape and drive a unified approach that cuts across product silos and regional teams, ensuring every word resonates with user needs, reflects their sentiment, and meets regulatory standards. You’ll work together with cross-functional partners to craft compelling, user-first narratives that fuel engagement and build trust. If you’re passionate about turning specialised technology focused products into engaging narratives and customer value, this is your chance to set the tone and raise the bar.WHAT YOU''LL BE DOING

Translate deep technical and product features and functions into clear customer value narratives to engage users and clients.Research, plan and produce high quality client centric narratives across the full product portfolio.Use research and customer feedback to shape narrative decisions and improve overall user experience.Provide guidance and mentorship to the broader team; contribute to design systems, governance, and standards.WHAT YOU''LL BRING

Outcome oriented: A passion for designing narratives that not only empower customers with clear, human-first, and valuable experiences, but also helps the organisation communicate the power and purpose of sophisticated financial products in a way that’s simple, engaging, and customer-focused.Leadership: Strong communicator able to bring multiple teams and fields together under a common purpose, shows good judgment, acts poised under pressure, promotes connectedness, and willing to invest in building a strong culture, particularly in regulated environments and when working with international teams. Ability to define and drive process governance.Delivery focus: Attention to detail with the ability to prioritise effectively, handle multiple projects under tight timescales, identify/flag/resolve issues early on, and ensure successful delivery to business outcomes.Domain knowledge: 10+ years of experience in product design leadership, including 5+ years managing teams. Track record of turning complex financial information into clear, accessible, and engaging product narratives. Experience in financial services, regulated, data-rich products, user-first approach, knowledge of product design. Familiarity with agile delivery is a plus. Background in finance, quantitative analytics, or related fields valued. Hands-on exposure to APIs, AI, machine learning, and cloud platforms. Experience applying AI in your process or outputs is advantageous.WHAT YOU''LL GET IN RETURN

The opportunity to direct and influence customer experiences and products.Exposure to exciting projects and emerging innovation across product and service design.A collaborative and ambitious team that values creativity, experimentation, and user impact.Access to new technologies including AI and advanced analytics, with freedom to explore new ideas and innovate ways of working.Training, mentorship, and development opportunities tailored to your growth.Flexible working arrangements and a culture that supports wellbeing and balance.Company information

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and guide our decisions and everyday actions. We are a global organisation of 25,000 people across 65 countries, and we value individuality and diversity. We are an equal opportunities employer and do not discriminate on protected characteristics. We may accommodate applicants and employees'' religious practices, beliefs, and accessibility needs where required by law. We are committed to sustainability and to helping customers meet their sustainability objectives. Our charity, the LSEG Foundation, provides grants to community groups. Colleagues can get involved through fundraising and volunteering. LSEG offers tailored benefits including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.Please take a moment to read this privacy notice carefully, describing what personal information LSEG may hold about you, how it’s used, and your rights. If you are submitting as a Recruitment Agency Partner, it is essential to ensure candidates applying to LSEG are aware of this privacy notice.Additional information

Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Product Management and MarketingIndustries: IT Services and IT Consulting; Financial Services

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