Role: Sales Administrator Location: Milton Keynes Hours: Full time, 8.30am 5.00pm (Fully office-based) Salary: £26,000An excellent opportunity has now arisen for a Sales Administrator to join our client s successful team.Who are we? Our client is a well-established, long-standing business in Milton Keynes with a strong reputation in both UK and international markets. Supplying specialist products across the construction, electrical, heating, and lighting industries, they pride themselves on consistent growth, high-quality standards, and a commitment to customer satisfaction.Benefits: 24 days holiday plus bank holidaysCompany pension schemeFree on-site parking Duties of a Sales Administrator: Respond to incoming sales enquiries and raise quotations via email, SAP and over the phoneProcess customer orders and issue acknowledgmentsHandle customer queries efficiently via phone and emailMake proactive calls to existing and lapsed customersEnsure pricing and discounts are applied correctlyManage customer returns, ensuring correct processes are followedMaintain accurate data on SAP, working closely with IT and Accounts teamsLiaise with Operations, Finance and Supply Chain departmentsProvide support to Regional Sales RepresentativesHandle incoming calls within agreed service levelsManage back orders and update administrative trackersMeet and greet visitors in a professional mannerProvide cover for colleagues during holidays or absencesEnsure compliance with ISO and company protocols