Role: Test Release and Support EngineerDuration: 12 MonthsLocation: Onsite - Cambridge - CB4 0WZRate: 25 P/HOUR - Umbrella Job Responsibilities: Supporting manual testing and factory release of our endpoint security software productsTriaging, investigating and documenting issues raised by HP''s testing teams using Jira and internal toolsLiaising between testers, developers and product managers to resolve issuesMaking software releases to the testing and factory teams, including ongoing management/configuration and production of supporting artefactsMaintenance and development of internal process and system documentation Job Requirements: 1+ years of experience in technical support, preferably with log analysisGood understanding of Windows, including applications (MS Office suites, browsers) and system tools (registry, event viewer)Confident command line userHands-on experience of ticketing software (e.g. Jira)Familiarity with standard software development methodologies The following skills and attributes are a plus: Commercial software testing experience, including writing test casesManagement of test infrastructure and environmentsKnowledge of a programming language such as PowerShell, Python, C#Experience with remote connectivity solutions (e.g. TeamViewer) and working with globally distributed development teamsFamiliarity with a hardware-led environment