Reporting to: Internal Sales Team Leader    

Shifts: Full Time, Days – Monday to Friday - 8.30am till 17.00pm

Generations People is recruiting an exciting opportunity for an Internal Sales Coordinator to join a manufacturing company based in Chesterfield.

Our client has 50 years of industry experience and has become synonymous with high-quality products, industry knowledge, friendly and efficient customer service levels. They have a unique market position with an optimistic growth strategy to grown in key market areas over the next 5 years and is looking for the right candidate to join and support the strong exiting team on this exciting journey. With considerable growth since 2013, the business has refined its market position and is now one of the key manufacturers in the UK.

Responsibilities and duties for the Internal Sales Co-Ordinator: 

Reporting to the Internal Sales Team Leader, the right candidate will have the below key responsibilities and will join our existing sales team of 12 to strengthen the commercial sales service offering:

Prepare, process and co-ordinate the full sales cycle – from enquiry through to invoice payment.
Deal with all enquiries (email or telephone) in a proficient and timely manner to ensure optimal order conversion.
Prepare quotations and track all follow up actions, build a pipeline of projects and “due to land” quote log. Be proactive in external telephone conversations to gain the information required to secure and generate profitable business for the company.
Process all purchase orders in a timely manner, paying attention to the detail, ensuring a high level of accuracy.
Communicate with all internal departments to ensure smooth processing on all quotes/orders – credit control, warehouse, transport, planning and production, quality, and senior management.
Liaise with external suppliers where appropriate to source stocks as necessary in-line with corporate purchasing strategies.
Ensure all paperwork is processed in line with the company guidelines, following all required checks and sign offs to ensure high levels of accuracy.
Quotations Order
Acknowledgements and keep software up to date
Transport Requests
Credit / Return notes
Cutting Request sheets
New Product Code Requests
New Customer Account Requests
Identify opportunities to expand the customer base, and the products and services provided by the Company.
Comply with and suggest improvements to office policies and systems, including credit control activities to optimise continual performance improvement.
 

Qualifications & Experience:

Proficient in the use of Microsoft Office suite (Excel, Word, Outlook).
Familiar and comfortable learning new computer systems (training with be provided).
Effective and calm under pressure, experience working within a high paced office environment.
Can-do, solutions-driven attitude.
Previous experience in a customer service-based role.
Strong negotiation skills.
 

Benefits:

25 days holiday plus bank holidays
Paid day off for birthday
Life Insurance 1.75 x annual salary
Discount portal
Car parking
Non contractual annual bonus