Take on a Property Service Team Leader role in Ilford, East London, with a highly respected property management company, offering a competitive salary and a supportive, dynamic working environment. This is a fantastic opportunity to lead and develop a dedicated customer service team, ensuring the highest standards of service to landlords and tenants.In this Property Service Team Leader position, you will oversee the day-to-day operations of the property services team, managing relationships across a growing property portfolio, and playing a crucial role in property maintenance, repairs, and dispute resolution. The role provides you with the opportunity to lead a team, drive service excellence, and resolve disputes effectively, ensuring tenant and landlord satisfaction at all times.We''re looking for candidates with proven experience in property management, housing, or customer service leadership, especially those with experience in managing teams, handling property maintenance, and resolving disputes. Experience in liaising with local authorities is essential for this role.As a Property Service Team Leader, you will be:Leading, mentoring, and developing a property management team focused on landlord and tenant relationshipsManaging team schedules to ensure adequate coverage during business hoursActively mediating tenant-landlord disputes and ensuring resolutions are fair, compliant, and timelyOverseeing property maintenance operations, including assessing property damages and