Location: Hitchin, HertfordshireSalary: 30,000- 35,000 per annum, dependent on experienceContract Type: Permanent, Full-Time (35 hours per week)Benefits: 25 days holiday, workplace pension scheme, and additional staff benefits About the Role:My client is seeking a dynamic and experienced Hospitality Operations Manager to lead their hospitality function. This role is pivotal in ensuring that all visitors receive exceptional standards of catering, accommodation, and customer service. The successful candidate will be responsible for overseeing the hospitality operations, ensuring compliance with Health and Safety and Food Standards, and contributing to a positive workplace culture. Key Responsibilities:Lead the hospitality department in delivering excellent customer service.Review and develop hospitality operations practices for efficiency.Maintain and develop staff training programmes.Ensure compliance with Health and Safety, Food Standards, and Licensing requirements.Manage procurement, stock management, and bar operations.Oversee relationships with key suppliers and monitor staffing levels.Address feedback from participants and visitors.Provide activity reports to senior management.Finance Responsibilities:Manage the hospitality operations budget.Oversee project budgets and monitor food costs.Review contracts for value for money.Management Responsibilities:Line manage the Head Chef and House Team Leader.Develop and implement effective systems and processes.Coordinate planning