Business Analyst - BMC HelixInitial 9-month Contract Role 450 - 650, Inside IR35Remote with infrequent travel to LondonSeeking a Business Analyst with strong ITSM experience to support service modelling and Business Services implementation. The role focuses on mapping services to underlying applications and infrastructure within a complex enterprise environment.Responsibilities:Gather and document both functional and non-functional requirementsFacilitate workshops with business and technical stakeholdersCoordinate stakeholder reviews and manage sign-off processesSupport the creation of detailed requirements documentationDevelop and maintain federated runbooks outlining ways of working between Application Engineering and Infrastructure and OperationsCapture business requirements for reporting and insight generationWork with structured data sets, including building and managing load sheets Requirements:Proven experience working as a Business Analyst within a large enterprise environmentExperience with BMC Helix / Remedy (highly desirable)Strong experience in data modelling and requirements gatheringComfortable engaging with senior-level stakeholders to drive alignment and obtain sign-off on business service data modelsECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.