At Saint-Gobain Ecophon, we are looking for a Technical Support Advisor to join our technical team. This role will be responsible for delivering on-site support to our customers ranging from offering technical advice, to delivering on-site training sessions. Saint-Gobain Ecophon develops, manufactures and markets acoustic products and systems that contribute to a good working environment by enhancing people''s well-being and performance. This is a national, field-based role with extensive travel required due to where clients are located - this role would suit someone with great transport links living centrally in the UK. As such, a full UK driving license will be required. What you will be doing: Providing advice, guidance and training for Ecophon products across stakeholders Spending time on-site with clients, ceiling contractors and tier 1 main contractors across the UK and Ireland Ensuring our systems are correctly installed to the level of quality required to ensure they reach their design performance Using our technologies - including showpad to support the management of technical information and literature Supporting the development of our digital services across VR, BIM and LightYX What we''re looking for: Strong technical understanding of acoustic solutions, or building materials Proven experience in a customer-facing role, ideally within construction or manufacturing Ability to interpret technical drawings/specifications and communicate solutions clearly Be adapta