QA Manager - Hitchin Up to 45,00011% Pension Scheme33 Days Holiday Are you ready to take the lead in quality assurance at a fast-paced, innovative food production site? This is your chance to step into a pivotal role where your expertise will shape the future of food safety and quality standards. Why This Role?Join a thriving business that''s making waves in the food industry. With a global footprint and a strong growth trajectory, this company is constantly evolving-acquiring new businesses, expanding its reach, and investing in cutting-edge ingredient solutions. From concept to creation, they''re passionate about delivering delicious, nutritious, and sustainable food products that meet the highest standards. What You''ll Be Doing:Lead and Develop the Quality Management System (QMS)Own Audits - internal, external, customer and certification (including BRC)Drive Improvements through non-conformance reporting and incident investigationsCoach and Inspire a team of 10 across QA and Lab functionsBe the Expert - confidently run BRC audits and manage customer complaint processes What You''ll Bring:Proven experience in Food Quality Management, Quality Assurance or Technical ManagementStrong background in B2B complaint handlingHands-on experience with non-conformance reportingConfident in BRC auditing (solo capability required)Demonstrated leadership in a quality or lab environmentHACCP Level 2 certification QA Manager - HitchinUp to 45,00011% Pension Scheme33 Days Holiday Ready to