Bar Manager
We are looking for a Bar Manager to join the Catering and Retail Services Office at the House of Lords. This position will be based in the Woolsack Bar where you will manage all aspects of service delivery, including daily operations, management of staff, product development, marketing, administration and financial management. This is a great opportunity to work onsite at Parliament! This is an exciting opportunity for someone that likes a fast-paced environment and delivering first class customer experience to Staff, Visitors and Members of the House. You''ll be accountable to: Manage, develop and sustain the business maximising revenue opportunities, ensuring all related operational costs are controlled to generate net contribution. Develop a pro-active marketing strategy for the bar to maximise financial contribution of the department within CRS. Ensure that the daily service delivery for all operations is carried out to the highest standards at all times. Display pro-active management of the bar team, ensuring objectives are set, standard operating procedures are carried out and monitored. Ensure the highest standards of customer care are achieved when communicating with customers and third parties at every stage. Ensure that correct House procedures and protocols are maintained at all times, including active management of access criteria set for the bar. Review product offer and pricing policy, in consultation with senior CRS management. If this sounds like something
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