Apprentice Customer Service Specialist

Salary:  £17,784 pa (£8.55 per hour) Year 1

Hours:  40 per week

Location:  Bristol (BS15 4XX) and (BS4 3QB) 2 vacancies

Annual leave:  25 days plus Bank Holidays

Do you enjoy helping people, solving problems, and creating positive experiences? If so, our Customer Service Apprenticeship could be the perfect start to your career.

At Renault Retail Group, our service desks are the heart of our business. They’re where customers come for advice, reassurance, and solutions — and where you’ll build the skills and confidence to shine in a people-focused role.

What you'll be doing:

• Welcoming customers and making them feel at ease
• Listening carefully to their needs and finding the right solutions
• Learning how to manage bookings, paperwork, and communication with the workshop
• Working closely with a friendly, supportive team

Why join us?

• A nurturing environment where your ideas are valued
• Support from experienced mentors who’ll guide your growth
• Training that builds both confidence and practical skills
• Earn while you learn, with a pathway to a long-term career in customer service

This is more than just an apprenticeship – it’s your chance to build strong people skills, gain confidence, and be part of a team that celebrates your progress every step of the way.

We welcome applications from everyone – whether you already enjoy customer service or are curious to learn something new. What matters most is your enthusiasm and your commitment to creating great experiences for others.

Apply today and start building your future with Renault Retail Group.