Cluster Revenue Manager - London Hotel Group

Our client is a long-established and highly respected family-owned group of London Hotels, looking to rewrite the traditional hotel revenue management mentality! We are searching for like-minded Cluster Revenue Managers, with an entrepreneurial spirit and a strong hotel revenue background, who want to shape and rewrite the group''s approach to revenue management.Revenue is a key part of our clients growth and vision, and it means that for the first time they will be bringing the entire revenue function in-house. This means you will have a unique chance to put your stamp on this groups approach to revenue management, implementing and driving new processes and systems across the business portfolio.The OpportunityAs a Cluster Revenue Manager, you will be responsible for the revenue generation of a group of hotels in the portfolio using data analytics and management techniques to achieve business objectives. You will analyse and monitor market trends, competition, and customer demand and make decisions based on this analysis to optimise the commercial strategy in line with the groups brand value proposition to ensure business targets are met.Other key aspects of the role include:Develop and implement effective revenue management strategies to maximise revenue and profitability across the hotel cluster, in line with company valuesComplete, analyse, comment on and distribute daily, monthly, quarterly and ad-hoc reportsIdentify trends, predict potential issues and propose solutionsConsistently review of hotel daily pricing, analysing direct competitors, pace of demand and other influencing factors including brand value propositionQuote and/or give guidance on group pricing and suitability, and assist with corporate pricingGrow incremental revenue across all streams, creating and executing pace reports and commercial strategy meetings, and completing required forecasts showing the true position of the business unitsEnsure hotels reach the targeted RGI growth per property and collaborate with the commercial and property teams to develop, implement, and execute strategic action plans to drive hotel profitSupport both hotel-specific and group wide projects on an ad-hoc basisTh
e CandidateRequired Skills and Experience:Onsite Central London Office - 4 days office based and 1 day WFHAt least 3 years'' high-volume revenue experience (managing large room stock and MandE) in either a site role or 2 years experience in a cluster roleExperience in using PMS, RMS and channel managers, ideally with an understanding of the commissions process and cost per acquisition.Fully proficient in Microsoft office, ideally with advanced excel skillsStrong understanding of market segmentation and typical revenue metricsPast experience in reservations/ groups advantageous.Business fluent in written and verbal EnglishStrong collaboration skills, self-motivated and drivenHighly adaptable, strong organisational and decision-making skillsCan balance business performance with fairness to our guestsA genuine care for people.Do you love revenue management but often feel there is a better way of doing things? Do you love to test and learn new ideas or tools but cant/wont because budget targets are so stretched you cant take the risk that something will not work? Do you often look at the rates in the market and think they seem unfair but must go with them (or even exceed them!) to stay competitive? If yes, then we want to hear from you!
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