We are working with a well-established, global software business to find a talented Front End Software Engineer for a fully UK remote, permanent position. This is a genuine opportunity to join a small, highly capable engineering team (but part of a wider, 500 strong staff company) building a platform used by some of the world's largest enterprises, with the autonomy to make a real impact and the support of a broader organisation behind you.

Location: fully remote, UK. Salary: £80,000 to £85,000 basic plus 10% bonus and benefits package. Working arrangement: fully remote. Contract type: permanent.

What you'll be doing

• Building and maintaining product features as part of a cross-functional engineering team, working to a planned roadmap in the core engineering team (Typescript / React) for this product
• Acting as the primary engineering contact during Australian off-hours, providing first-line engineering coverage within standard UK working hours.
• Investigating production issues using logs, metrics and monitoring tools, performing incident triage, remediation and clear handover documentation.
• Working with Kubernetes-based workloads on AWS, diagnosing deployment, scaling and runtime issues across SQS and SES services.
• Collaborating daily with the Australian team on handovers, sprint planning, technical alignment and ongoing knowledge transfer.
• Contributing to post-incident reviews and long-term reliability improvements.

What you need to bring

• Strong front end engineering experience with React, TypeScript and modern JavaScript.
• Practical, hands-on experience with AWS production systems, including SQS for message processing and SES for transactional email delivery.
• Experience running workloads on Kubernetes and Amazon EKS, including debugging pod, container and networking issues.
• Solid observability and diagnostics skills, including log aggregation, metrics analysis and root cause investigation in distributed systems.
• Familiarity with production support workflows: incident triage, escalation, handover documentation and post-incident reviews.
• Excellent written communication skills, with confidence working independently across time zones.
• Comfort balancing feature delivery with live system support and working across both legacy codebases and greenfield development.

Why you'll love this job

• Work on a platform that powers billions of mission-critical customer conversations for major global enterprises.
• Join a small, technically strong team where your contributions are visible and your work genuinely matters.
• Enjoy a role that combines deep technical challenge with meaningful product ownership, across both feature development and production systems.
• Be part of a collaborative, globally distributed engineering culture with strong values around openness, accountability and continuous improvement.
• Competitive package: £80,000 to £85,000 basic salary, 10% bonus, and a benefits package including health insurance, pension, gym membership, life assurance and 25 days holiday plus your birthday off.

If this sounds like the right move for you, we'd love to hear from you. Apply now with your CV and one of our team will be in touch to discuss the role in more detail