Sales and Marketing Assistant required for a well-established nursing home and retirement living community. A new and exciting opportunity has arisen to join a well-established provider offering skilled nursing care and retirement living in West London. We are seeking a motivated and customer-focused Sales Assistant to support enquiries and manage the customer journey from enquiry to admission. Working closely with the Head of Sales, you''ll play a vital role in promoting both the nursing home and a nearby retirement living community offering hotel-style independent living. This newly created role supports the sales function and would suit someone with experience in elderly care, administration, and customer service who is looking to step into a more commercially focused position within the care sector. Responsibilities:Manage the enquiry database - ensuring it''s kept up to date and all leads are followed upHandle incoming enquiries via phone, email, and in personSupport customers and their families throughout their journey from enquiry to move-inLiaise with internal care and nursing teams to ensure a smooth and supportive processAssist with sales activity for retirement living apartments, including both rentals and salesMaintain accurate records and follow up on all leads from various sourcesRepresent the service professionally at all times, maintaining a high standard of personal presentation Requirements:Experience working in a care environment (e.g. senior care assistant