As a Temp Customer Services Assistant, you will be the welcoming first point of contact for all visitors and callers to the Housing Services team. You''ll provide essential guidance on housing-related queries, support the use of the Property Platform, and ensure smooth day-to-day administrative operations during a busy and rewarding period.Client DetailsOur client is a respected London-based educational institution known for delivering excellent residential and wellbeing support to a diverse, international student community. Their Housing Services team plays a vital role in helping students navigate private accommodation options, ensuring they are informed, supported and confident throughout their housing journey.DescriptionKey Responsibilities:Greet and assist visitors and callers, handling enquiries promptly and professionally. Provide basic information on housing issues, signposting or booking appointments where needed. Support students and landlords in navigating and registering on the Property Platform. Maintain and update landlord advertisements, ensuring accuracy and suggesting improvements. Manage the office calendar and book advice appointments efficiently.Deliver general administrative support including filing, archiving, mailshots, statistics and materials updates. Demonstrate excellent communication and cultural awareness when dealing with diverse service users. Work calmly under pressure during peak seasonal demand.Provide cover and support for other Housing Serv