Network and Helpdesk Officer- 1st Line Support

We are recruiting for a Network and Helpdesk Administrator to join a well-known and respected British Charity based in Chelsea, Southwest London. I have been recruiting for this historic and iconic organisation for several years and they are thought of and respected so highly, they are a pleasure to work with and work for. All job roles have an integral part to play in contributing to the achievement of their Strategy and Vision.The purpose of this role is to support the Internal and External Stakeholders on ICT.Other accountabilities for this role: To add and remove users/new starters on the IT systemTo manage the CCTV system and the Biometric system and work closely with the security team.To Assist the Cyber Security Administrator when requireTo Manage with the ICT nurse call system for the entire site.To provide effective and efficient services to all users.To deal with third parties software (log calls on behalf of the users, e.g. Exchequer).To assist users with all Microsoft package issues.To be able to create computer/laptop imaging.To manage KACE helpdesk support calls and distribute call to the Network Support Officer.To manage Our Space for the ICT and assist other users if required (training will be provided).To setup pendants, sensors for IPsTo Assist with Sophos- Block any reported spam using the Sophos security software.If any anomalies are flagged, investigate using MXtoolbox and Block accordingly.To provide induction on basics of software they use when new st
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