Operations Manager | Insurance Operations | Lloyd''s Market | Hybrid (London) | Permanent Our client, a tech-driven insurance company specialising in the specialty insurance market, is seeking an experienced Operations Manager to play a key role in supporting and improving operational processes across their rapidly growing business. You''ll thrive in this role if you bring:A solid background in delegated authority operations, with a strong understanding of bordereaux managementDeep working knowledge of Lloyd''s products and multi-line exposure (eg, Property, Marine, Casualty)Proven experience onboarding and supporting MGAsA sharp eye for data quality, operational controls, and reporting - ideally with experience improving processes across premium, cash, and bordereaux reconciliationStrong cross-functional collaboration skills, able to work effectively with teams across Sales, Technology, Finance, and outsourced operations This is a permanent opportunity paying £50,000 - £80,000 depending on experience, with hybrid flexibility (1-2 days a week in London). The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Operations Manager | Insurance Opera