About The RoleCustomer Service - but without the sales or long hours!Contact Centre - Customer Service Advisor - CaerphillyFull Time hours - 36.25 to 40 hours per week with excellent benefits and hybrid working after 6 monthsWe welcome applications from motivated individuals who can commit to starting with our team on 27th July 2026Imagine the perfect contact centre role. Enjoyable work where you''re valued for delivering excellent customer service. A friendly atmosphere with a market-leading, secure, successful company. Great hours and no evenings or weekend working. That role is here at phs Group! If you are ready to make a positive change in your career, we want to hear from you!We are phs Group - the leading Hygiene Services provider in the UK. We are in our 63rd year, and there has never been a better time to join us as we continue to grow. We are looking for the right person to join our Customer Service team in Caerphilly. Consider these questions:Do you want a great job helping business customers, without thinking about sales targets?Do you live locally - for example, in Caerphilly, Merthyr, Rhondda Cynon Taff?Do you have contact centre experience?Are you reliable, loyal, and hardworking?Are you comfortable with using a computer and quick at learning new systems?Are you looking for a career in an established company?If you answered ''Yes'', and your skillset includes listening, building rapport, and asking questions to establish customer needs, this is the career for y