FRENCH SELECTION (FS) French or German speaking Customer Service Administrator Location: Burnley Office Based Role Salary: 27,000 per annum plus bonus Ref: 8230CS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8230CS The company: A long-standing British manufacturer with international operations and a key focus on sustainability. Main duties: To provide outstanding customer service to clients and support the Export department. The role: - Respond to customer enquiries in a timely manner to ensure any issues are resolved - Provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend. - Process orders through the system and follow up as necessary - Provide customers with export support in regards to lead times and delivery information - Support internal departments with product or stock information - Ensure customer information is recorded accurately and update on the system when necessary - Monitor outstanding orders and follow up accordingly The candidate: - Fluent in either German OR French to business standard - Essential - Previous customer service experience - Essential - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate The salary: 27,000 per annum plus bonus French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals