The Company: My client is a leading manufacturer, specialising in drainage and water management solutions, serving the civil engineering, construction, and agricultural sectors. Their comprehensive product range includes PPIC inspection chambers, jointing lubricants, flexible land drainage coils, sewage treatment plants, guttering and downpipe systems, and advanced rainwater harvesting systems. With a focus on quality, innovation, and customisation, they offer a bespoke fabrication facility to meet diverse project requirements and enhance their clients'' infrastructure capabilities. The Role of the Branch Manager Supervise and develop a team of three internal staff, taking responsibility for mentoring, recruitment, and appraisals while promoting a positive and high-performing work culture. Lead from the front on the trade counter, providing expert product knowledge, technical support, and friendly service to both trade and retail customers. Oversee all daily operations including order processing, collections, returns, and general branch efficiency, ensuring all procedures are followed accurately and safely. Coordinate promotional campaigns, merchandising, and seasonal activities to drive sales growth and maintain an attractive, well-organised branch environment. Monitor team performance, manage customer queries and complaints professionally, support stock control and goods movement, liaise with transport and warehouse teams, and assist with sales re