Applications Operations Analyst


A fantastic opportunity has arisen for an Applications Operations Analyst to join a London based law firm on a permanent basis.


Applications Operations Analyst


Summary:


The Applications Operations Analyst focuses on the operational support and continuous improvement of enterprise application environments, ensuring high availability, security, and performance. The ideal candidate will be responsible for day-to-day maintenance, patching, monitoring, and user support across critical systems, while also contributing to process improvement, documentation, and integration stability.


Applications Operations Analyst


Key Responsibilities:


* Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures.
* Respond to and resolve incidents and service requests in line with SLAs.
* Support application deployments and participate in test validations.
* Provide integration support across dependent systems and external vendors.


Applications Operations Analyst


Attributes/Skills:


* Experience in legal, finance, or professional services environments.
* 3+ years of experience in enterprise application support or IT operations.
* Ability to work with PowerShell and Python.
* Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools.
* ITIL Foundation or other relevant certifications desirable.


Applications Operations Analyst

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business